Free Shipping & Returns

Caviar of Switzerland orders are shipped on business days (Monday – Friday, excluding major holidays). Most  are delivered within 3-5 business days from the order’s ship date.

 

We do our best to estimate the most accurate delivery date for your convenience. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information. Simply use the tracking number provided to track your package online.

 

Unlike many other web sites that have special rules and lots of fine print, Caviar of Switzerland Shop offers free shipping on all orders placed on our website, with no minimum order sizes or special exceptions.

 

Just because shipping is free doesn’t mean it should take a long time. Caviar of Switzerland Shop understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect your package to be dispatched within 1 working day.

 

 

Returns

 

If you receive damaged goods or if you are not satisfied for any reason, we will replace your order or reimburse your account within 30 days of receipt, subject to photographic evidence. We strive to exceed your expectations with every order you receive.

 

 

Undeliverable Packages

 

On very rare occasions, packages are returned to us as undeliverable. We will attempt to re-ship orders that are returned to us as undeliverable.

 

We do not ship to Middle East (www.caviarofswitzerland.ae), USA (www.caviarofswitzerland.us), Singapore/Malaysia/Indonesia (www.caviarofswitzerland.sg).