FAQs

Q: Is my personal information secure?

A: The information you supply is confidential. Personal information will only be used by Caviar of Switzerland for order shipments or customer service. Your credit card details are secured by SSL-encrypted technology and will never be stored online or accessed without your permission. Please read our Privacy Policy for more information.

 

Q: How can I unsubscribe from email newsletters?

A: You can change your account preferences at any time by simply clicking the “unsubscribe” link at the bottom of any email you receive from us.

 

Q: I forgot my user ID or my password.

A: You can request a new password from the Sign In section of the site. Click on the “Lost Password” link under the “Account” menu, enter your email address and confirm your request. A new password will be emailed to you.

 

Q: How do I register for my Account?

A: Signing up is fast and easy. Simply click the “Login/Register” link under the “Account” menu, enter the information that is required and click OK.

 

Q: How can I update my profile?

A: You can change or update personal data within the account settings of the “Account” section.

 

Q: Where can I purchase Caviar of Switzerland products?

A: All Caviar of Switzerland products are available for purchase online. You can also shop at one of our authorized retailers by visiting our Store Locator.

 

 

Q: What types of ingredients are used in Caviar of Switzerland products?

A: You can learn more by reviewing the ingredients section found under the “About” menu.